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Software and service, since 2022

EASYTM®. Tenant management for income-producing real estate that leaves an audit trail.

Requests arrive at a single phone number or through the portal; the Quality Hub, a team of D.P.S. people working to a set method, assesses them and assigns them to contractors, and every step is recorded through to closure. About 10,000 events handled every year in Italy, each one a recorded step of a request.

Request queueFunds A, B, D, E · today
  • RequestStatusAssigned toDays
  • HeatingFund B · Milan · via the portalAcknowledged, with site visitBuilding manager1
  • Lift out of orderFund A · Bari · dedicated numberRequest resolvedQuality Hub0
  • Invoices and chargesFund D · Rome · dedicated numberRequest resolvedQuality Hub1
  • Water leakFund B · Milan · via the portalQuote awaiting approvalAsset manager3
  • Entry phones and electrical systemFund E · Lecce · dedicated numberAppointment bookedContractor1
Illustrative preview: fictitious data in the real EASYTM® format. Statuses: in progress (grey), on hold (yellow), resolved (blue). Fund names replaced by letters.

Who you are

Three ways of dealing with real estate, one page for each

Each page covers a single role, with its own obligations and its own figures.

Property, Facility & Tenant Management

You keep the mandate: from the tenant’s call to closure, every step has its date, user and document, and the fund report is always ready.

Property, facility and tenant management companies, building managers, the property management divisions of large real estate services firms.

Go to Property, Facility & Tenant Management ›

Owners, fund managers & investors

You keep oversight: you see what your property manager does from the data, not from their own statements, with the fund report and, if you wish, an alert for every case.

Fund managers and real estate funds, asset managers, pension funds, institutions, large property owners.

Go to Owners, fund managers & investors ›

Companies with their own real estate

No site is left behind: offices, shops and branches call a single phone number, contractors work on the portal, and the checks for every site are kept in one place.

Banks, insurance companies, chain stores, groups with offices and branches they own.

Go to Companies with their own real estate ›

What it is and how it works

What is tenant management for income-producing real estate?

Tenant management for income-producing real estate is the set of activities through which those who manage it on behalf of funds, fund managers and owners look after the relationship with tenants and protect the income it generates: requests, maintenance, suppliers, reporting. The property manager does this for the fund, which in turn has to oversee their work. And it is not just maintenance: across the funds served by EASYTM® since 2022, almost half of tenant requests (46%) are administrative or commercial, such as invoices and charges.

EASYTM® is tenant management software and service for income-producing real estate, made in Rome by D.P.S. Soluzioni Informatiche, a software house since 2002. With EASYTM®, every request leaves an audit trail: it arrives at a single phone number or through the portal, the Quality Hub assesses it and assigns it to contractors, and every step is recorded through to closure and in the fund report.

At the centre is the Quality Hub: people and a method that receive every call, classify it and see it through to closure. Here, 86% of requests are closed without involving property and asset managers (since 2022). The remaining 14% reach them already documented: photos, site visit, quote.

Quality Hubreceives, assigns 1. Tenantsreport via the single number or the portal 2. Contractorstickets, photos, closure 3. Property and building managersapprove on their phone, only when needed 4. Owners & fundsalerts and fund reports

The figures, since 2022

EASYTM® tenant management in figures

2022
in use since
~10,000
events handled every year
86%
requests closed by the Quality Hub, without the managers
100%
jobs tracked
EASYTM® trade mark registered in Italy (UIBM, 2023)Data protection by designEvery step with date, user and document

Data as of 19 May 2026, based on EASYTM® tickets since 2022. The 86% is the share of requests closed by the Quality Hub without involving property and asset managers.