News
Tenant management, property management and property maintenance: EASYTM® News
Analyses of data from the real estate funds in Italy served since 2022, explanations of industry terms and news about EASYTM®, tenant management software and service for income-producing real estate. Each article answers one question, with the figures and the sources.
Building and asset managers do not handle tickets: they make decisions
Across the real estate funds in Italy served by EASYTM® since 2022, 86% of tenant requests are closed without involving building or asset managers. How the Quality Hub filter works, with the data.Read the article
Tenant and property management: technical and administrative workflows in one ticket
Quotes, purchase orders, SLAs and technical completion in the same ticket: how a single workflow makes every step traceable for property managers, contractors and tenants, and why email and Excel come at a cost.Read the article
Alerts for building managers: highlighting overdue requests and complaints
Coordinating requests across several properties hides delays and complaints that come to light too late. Two reports in the EASYTM® dashboard highlight them, using a statistical criterion rather than gut feeling.Read the article
Property management KPIs and reports: what to measure and why
Time to close, SLA compliance, contractor performance, requests by building: the KPIs that show how a real estate portfolio is performing, and why email and Excel are not enough to calculate them.Read the article
Why a ticketing system can transform how properties are managed
A ticketing system turns everything a tenant reports into a request with a status, a person responsible and target times, tracked to closure. From emergencies to scheduled maintenance, this is how management changes.Read the article
Centralised management of maintenance contracts for your properties
Contracts, expiry dates and jobs scattered across emails, folders and Excel spreadsheets expose managers to growing risks. The case for keeping them in one place, linked to properties and contractors, and what changes.Read the article