Facility management for income-producing real estate
Building maintenance management software.
Every fault to the right contractor, every job tracked.
EASYTM is facility management software for income-producing real estate: it collects reports from tenants, caretakers and building managers and sends them to the contractor who holds the contract for that building and that type of fault. Every step is recorded, with the date and the name of the person who logged it, from the report to the close.
| Step | Status |
|---|---|
| Report from the tenant | ✓ logged |
| Taken in charge | ✓ on time |
| Contractor's quote | ✓ approved |
| Job | in progress |
From the report to the job
Building maintenance management, from the report to the close
The report reaches the call centre (Quality Hub) or comes in from the web and immediately gets its type and its service times. Whoever follows it sees what is late and needs chasing; the contractor receives the address, the unit and the contacts needed to do the job.
Receive
Tenants, caretakers and building managers report to the Quality Hub or from the web: every report becomes a tracked request.
Qualify
The request gets its type of fault and the service times of that type; emergencies, such as a serious leak or a dangerous situation, have a lane of their own.
Assign
It goes to the contractor who holds the contract for that building and that type of fault, with all the information needed to do the job.
Monitor
Open and closed requests, reminders and delays highlighted, by fund, building and contractor.
Maintenance of building systems
Heating, air conditioning, lifts, fire safety: each system its own contractor
Every fault has its type: heating, air conditioning, hot water, lifts, fire safety, leaks, entry phones and electrical system, locks, gates. For every building and every type, the contract says which contractor does the job.
Scheduled maintenance and breakdowns on the same channel
Periodic inspections of lifts, heating systems and fire safety systems go through the same workflow as requests: every building has its scheduled checks, with the contractor and the date, and the alert arrives before the due date.
Quotes, orders and jobs tracked
When a quote is needed, the request goes through the quote, its approval, the order and the execution of the job. Every step has its date and the name of the person who logged it.
Site inspections and reports
Building managers' site inspections and reports by fund, building and contractor
Site inspections
Technical checks, works supervision, tenders, assistance to the owner, handover and return: with the floors and spaces inspected, who was present and the issues found.
Reports
Requests by building and by type, those opened and closed in each period, reminders and the work of each contractor: you compare periods, funds and contractors, and export to Excel.
Frequently asked questions
Frequently asked questions about maintenance management software
What is maintenance management software?
It is the software that collects faults and requests for work, assigns them to whoever has to solve them and keeps their history. EASYTM does this for income-producing real estate, with the contractors' service times and reports by fund and building. It is made in Rome by DPS, a software house since 2002, and has been in use since 2022.
What is facility management?
The ISO 41011 standard defines it as the function that integrates people, place and process within the built environment, to improve the quality of life of people and the work of those who use it. EASYTM handles its everyday part: requests, contractors, site inspections and reports.
Does EASYTM also handle the maintenance of building systems?
Yes. Faults in heating, air conditioning, hot water, lifts and fire safety go to the contractor who holds the contract for that system and that building, and periodic inspections go through the same channel, with the alert before the due date.
What is the difference between EASYTM and a CMMS, maintenance management software?
A CMMS (computerised maintenance management system), or a CAFM (computer-aided facility management) system, is the software used to plan and record jobs, due dates and contractors; calls are usually taken and entered by someone in your team. EASYTM is software and service: the single point of contact comes already staffed by the Quality Hub, whose people answer, classify requests and assign them; contractors work on the same system, for breakdowns and for scheduled maintenance.
The pages for those who manage on behalf of others, for owners and for companies with their own sites: Property, Facility & Tenant Management, Owners, fund managers & investors, Companies with their own real estate.
Maintenance figures with EASYTM
EASYTM figures on offices, shops and residences, since 2022
Data as of 19 May 2026, based on EASYTM tickets since 2022: offices, shops and income-producing residential property.